Delete account
In the app, open More, then Delete account data. Can’t sign in? Email us below.
Cancel subscriptions separately
Deleting your account doesn’t cancel subscriptions. To stop payments, cancel with Apple or your website billing provider.
What happens to my data?
Deletion starts sign-out. It removes saved meals, ingredient context, prompts, retained kitchen-photo request data, and account-linked SelfMosaic product data covered by your request.
Billing, legal, security, diagnostic, support/email, provider, and backup records may follow Privacy’s retention rules and legal exceptions.
After account or preview deletion, viewer-owned server product data follows the deletion workflow and stated retention exceptions. The stable pseudonymous device identifier, device-level appearance and onboarding settings, and the optional analytics choice remain in local app storage. They contain no meal, prompt, or kitchen-photo content. If you use SelfMosaic again, the app may send the same device identifier during a new bootstrap, waitlist or support request, AI-result report, purchase or restore safety check, or consented link-opening receipt; it does not restore the deleted account data.
After deletion finishes, the same sign-in cannot create an account for 24 hours. Signing in then creates a new empty account. Deleted data won’t return.
How long does deletion take?
Deletion is designed to finish within about 30 days. Background work, backups, support records, and legal duties can affect this time. Keep your deletion-status receipt and use its original link when asking for help.
What should I include in my email?
Include your email or sign-in method, whether you used an account, and what you want deleted. You don’t need to reinstall the app.
Other help
For export, corrections, or data questions, read Privacy. For product problems, contact Support.