Inside the app
How to get the real snapshot
Open SelfMosaic on your iPhone, then open Diagnostics from the active session.
Diagnostics
Diagnostics live inside the app
The live support snapshot comes from an active iPhone session. This web page keeps you moving.
No dead end
No dead end
If the app snapshot is unavailable, we still point to the next clear step.
Recovery first
Fastest fallback
If the app says temporarily unavailable, check Status first. Open Help if the same problem repeats.